Refund policy

Welcome to Minimal Strive. By placing an order with us, you agree to the following terms and conditions regarding returns and replacements.

1. Made-to-Order & Final Sale

All apparel on Minimal Strive is made-to-order, meaning each item is specifically printed for you only after your order is confirmed. Due to this specialized customized production process, we operate on a strict No Returns and No Refunds policy.

This means:

1. We do not accept returns or exchanges if you choose the wrong size.

2. We do not accept returns or exchanges based on "change of mind."

3. We do not provide cash refunds (credit card or bank transfer) for any completed transaction.

Actionable Advice for Customers: To ensure a perfect fit, please always refer to our precise Size Guide provided on every product page before placing your order. It is your responsibility as the customer to ensure all details, including chosen size, accurate delivery address, and a functional contact number, are filled in accurately during checkout.

2. The Defect Exception (Replacement Only)

We stand behind the quality of our made-to-order products. If the item you received is truly defective, damaged, or completely wrong (e.g., incorrect size sent vs. the size you ordered, or a wrong design), we will resolve the issue immediately.

What to do if you receive a defective item:

You must contact us at sudipmanjarekar@gmail.com within 48 hours of receiving your order (as marked by the courier partner) with the following information:

1. Your Order Number.

2. Clear, high-quality photos or a short video showing the exact damage, defect, or incorrect printing details.

We will review your submission within 3-5 business days. If verified as a true manufacturing defect or shipping damage, we will arrange for a free replacement of the exact same item and size you originally ordered.

Please note: We do not offer a return option for the damaged product; we will simply manufacture and send you a fresh new replacement product at no extra cost to you.

3. RTO Policy (Returns to Origin)

If an order (prepaid or COD) cannot be delivered due to an incorrect/incomplete address provided by the customer, refusal at the door, or repeated delivery failure and is ultimately returned to our fulfillment partner, the following applies:

• A reverse logistics and reshipping fee will be charged to reschedule the delivery to a corrected address. We do not provide refunds or cancellations for non-delivery caused by inaccurate customer details.